• Overall, 9 years of experience in functional testing with specialization in SFDC CRM (Marketing Cloud, Sales Cloud and Service Cloud, Partner Relationship Management and Service Max), Apptus (Configure, Pricing and Quote), Contract Management. • Mobile application testing experience Salesforce 1, Good for Salesforce, Salesforce Classic, Good Work, Salesforce Business card Reader and Call Tracker for Salesforce for Android and IOS compatible devices. MS Dynamics CRM for Phone (windows 8.1, Android and iOS) • Experience in developing the Apex Classes, Apex Triggers, Asynchronous Apex, Visualforce pages and Web services enforcing best practices of apex programming. • Good understanding of Sales cloud, Service cloud and Marketing Cloud usage. • Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail relationships and lookup relationships. • Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC. • Expertize in using SOQL queries and DML operations in apex programming respecting the salesforce governor limits. • Extensively worked on salesforce reporting and created Reports, Dashboards, Custom report types as required. • Hands-on Experience on the APItesting using web services. • Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow. • Creating Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Approval Processes, Lightning Process Builder, Page layouts and search layout. • Hands on experience in deploying the components using Eclipse force.com IDE and Change sets.. • Experience in implementing Live Agent, Web-to-Case and Email-to-Case. • Hands on Experience in installing and configuring App exchange products such as Timba Surveys, Mail chimp etc. • Hand on Experience on SOAP API, REST API, Call outs, Batch and Schedule Apex Programs. • Involved in Data Integration and Migration using Force.com Apex data loader, Dataloader.io and web based import wizard. • Hands on experience in developing pages using web technologies such as HTML, XML, CSS, JQuery, Bootstrap, JavaScript and AJAX. • Involved in developing Custom Web Services for handling inbound requests and outbound calls to external Web Services. • Experience in writing Apex Test classes to achieve75% code coverage before deploying the code to production. • Provided customer with best practice solutions as related to Salesforce CRM. • Excellent analytical, de-bugging skills and documentation skills. • Wrote Shell scripts and Perl scripts for day-to-day Administration and create Perl scripts to automate the deployment. • Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and actions. • Extensive experience in data migration and integration using Data Loader. • Gained a strong knowledge of synchronization, data-modeling, data extraction, transformation, data loading, scheduling, monitoring, and reporting in a cloud computing environment. • Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP. • Proficiency in Object Oriented Languages like Java, J2EE, C, C++, C# and other Java technologies. • Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously. • Extensively worked on Hudson, Jenkins, Team City and Bamboo for CI and for End to End automation for all build and deployments. • Extensive experience using MAVEN and ANT as build tools for the building of deployable artifacts (jar, war & ear) from source code. • A team player with effective interpersonal and communication skills, adapt at building productive relationships and building rapport with a diverse set of individuals. • Good communication and Interpersonal Skills.